Payment and Return Policies
- Full payment is required for order completion.
- Two payment options are available:
- Card payment
Members will be guided to the payment page where their cards will be charged securely. - Bank transfer
A reference number will be given for members to use as the transaction reference.
- Card payment
- Orders cannot be cancelled once it is shipped.
- In the event where refund is requested due to change of mind, the following should be noted:
- Product(s) must be returned in resaleable condition as determined by Bing Han
- Requests must be submitted within 15 business days of purchase
- Shipping cost will not be refunded
- Cost of returning will be at customers/members’ expense
- Refund amount is the full purchase price less any rebate, commission and/or bonus paid
- Refund payments will be issued within 21 days once refund request is granted and refunded product(s) is received
- If a refund request is denied (eg. returned product is not in resaleable condition). A fee to send the product back to the customer/member is required to be paid within 30 days. If this fee is not paid within 30 calendar days, the returned product(s) will be deemed as forfeited.